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As many readers now know the Mad-Den.co.uk domain that hosts Mad-Den.co.uk/traffic aka Mad-Den Traffic Super Surf was decimated by the actions of Namesco.
We have been activly campaigning to have the domains which are ours by rights re-instated and I can announce that due process has now been compleated.
On Friday 8th April at 12:15pm GMT a letter containing photocopied proofs of identity and a signed decliration form were sent to Nominet the UK Registry. We expect that this will be processed by close of business on the 11th April or soon after. As payment has already been made I fully expect the new registrar to activate the DNS settings this week and with luck the full services of Mad-Den UK will be back on line by Friday 15th April.
Ofcom Website | Consumer complaint against Namesco Ltd about unfair contract terms: "Unfair Terms in Consumer Contracts Regulations 1999.
Ofcom has received a complaint about a term in Namesco Ltd contracts and is investigating whether any terms may be unfair."
It would seem that this is not the first time this year Namesco have been pulled up on charges of failing to play nicely!
In other news there is still no change in quality to the useuall standard by useing the emergency URL. It seems that today however should see the start of a retagging of the "lost" domains.
The Administration team of Mad-Den.co.uk are now taking advice on the possibility of suing Namesco (Names.co.uk) over claims that the removal of the domain tag was a deliberate act of sabotage.
It is little surprise that on day 3 of the outage it has now been confirmed that Namesco did in fact delete the registrar tag from mad-den.co.uk and other UK domain names after what some are calling the Simply.com buy-out fiasco.
The result of the removal of the domain tags is that no registrar can obtain control over the domains and all services are off line, for the present at any rate. The dispute the administration of Mad-Den.co.uk had with Namesco was the £10 (about US$21) unlocking/release fee that Namesco was insisting on which would have cost over £100 (about US$210) before other costs to move the bulk of domain names away from them putting the final cost at an estimated £250 (Over US$500) to avoid a price rise of well over 120%
We contacted a number of other UK registrars and non were able to give a reason for the actions of Namesco which raises the question of what are they trying to get away with? (You may remember the name of the registrar that Namesco resell for: Melbourne IT - the company responsible for the panix domain cock-up.)
So what's next for the Mad-Den crew? We asked Matt B - "Our first aim must be to get the domains back and working," he said, "after that is dealt with we must consider ways we can make it up to those that use our services. It's our users I'm most worried about but we are also seeking advice as to possible litigation if only to recover costs most of which are going on my credit card at the moment."
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I am the Managing Director of a company that's now going places. Sometimes I am told I care too much about too much.
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